Refund Policy and Obligations
We offer a 100% return policy if we fail to deliver what we have promised to our customers. Most orders are completed within 24-72 hours but sometimes they make take longer especially for larger orders. We prefer to fix any problems but if our customer is unsatisfied and we haven't delivered what we have promised we have no problems with returning their money to them. If you are not satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.
Instagram Promotion Guarantees
Janeric Studio ensures that each customer will get the followers and likes, but we do not guarantee getting into the charts of the Instagram category, as it depends on the newness of the profile and the number of followers.
Obligations of Janeric Studio
Janeric Studio agrees to process an order at the earliest possible time, from 1 hour to 3 days, depending on the number of orders. Usually, order processing takes about the next few hours after payment has been made. If within 3 days your order hasn't been completed for various reasons, the money will be returned to the customer in full.
Protection of confidential information
Janeric Studio does not publish the customers profiles anywhere without their permission. This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.